Privacy Policy

1. Introduction

At The Second Opinion, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Information We Collect

When you request a second opinion or contact us, we may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data: first name, last name.
• Contact Data: email address, telephone numbers.
• Property Data: property address, details of cash offers received, property condition notes.
• Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide you with an informational market review of your property.
• To connect you with a vetted, top-performing local real estate agent, with your consent.
• To analyze trends and improve our website and services.
• To comply with a legal or regulatory obligation.

4. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

• Right to Know: You may request disclosure of the specific pieces and categories of personal information we have collected about you.
• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: We do not sell your personal information to third parties. We only share it with partner real estate agents when you request a connection.
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:
support@thesecondopinion.today